Privacy Policy

1. Introduction

SurveyExtreme ("we," "us," or "our") operates the website at surveyextreme.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our survey creation and response platform.

By accessing or using SurveyExtreme, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and a password. Authentication is handled securely through AWS Cognito, and we never store your password in plain text.

2.2 Survey Data

When you create a survey, we store the survey title, description, questions, and configuration options you provide. When respondents submit answers, we store those responses linked to the survey.

2.3 Automatically Collected Information

We may collect certain information automatically when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how our service is used and improve the user experience.

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session, remember your preferences (such as theme settings), and serve relevant advertisements through Google AdSense. Third-party advertising partners may also use cookies to serve personalized ads based on your browsing activity.

3. How We Use Your Information

• To create and manage your account
• To enable you to create, distribute, and analyze surveys
• To display survey results and statistical analysis
• To communicate with you about your account or respond to inquiries
• To improve and optimize our website and services
• To detect, prevent, and address technical issues or abuse
• To serve advertisements through third-party ad networks

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Survey responses: If a survey creator enables public results, aggregated response data will be visible to anyone with the results link.
• Service providers: We use third-party services such as Amazon Web Services (AWS) for hosting and data storage, and Google AdSense for advertising.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Storage and Security

Your data is stored securely on Amazon Web Services infrastructure in the United States. We implement appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS/TLS) and secure authentication through AWS Cognito.

While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

• Access and update: You can access and update your account information through your dashboard at any time.
• Delete your account: You may request deletion of your account and associated data by contacting us at info@surveyextreme.com.
• Cookies: You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionality.
• Ad personalization: You can opt out of personalized advertising by visiting Google Ads Settings.

7. Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google and its partners may use cookies to serve ads based on your prior visits to our website or other websites. You can learn more about how Google uses your data at Google's Privacy & Terms.

8. Children's Privacy

SurveyExtreme is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@surveyextreme.com.